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Refund Policy

Last updated: Tue 24 Sep 2024

At Fimosa, we are committed to providing a quality experience. This Refund Policy outlines the criteria for obtaining a refund for purchases made through our app.

1. Refund Eligibility

Refunds are available if:

2. Time Frame for Refund

All refund requests must be submitted within 3 days of your purchase. Requests made after this period will not be eligible for a refund.

3. Refund Process

To initiate a refund, please contact us at help.pimosa@gmail.com. We will guide you through the refund process.

4. Refund Method

Refunds will be processed through Lemon Squeezy. Please refer to their policies for additional information on the refund method.

5. Beta Users

Users who purchase the beta version of Fimosa acknowledge that they are participating in a testing phase. The beta license is the same as the regular license; however, beta testers will not be eligible for refunds under any circumstances. By purchasing the beta version, users accept the inherent risks of using software that may still be in development. Therefore, the eligibility criteria for refunds do not apply to beta testers. We kindly ask beta users to wait for the stable version to be released, which will address any issues and enhance the overall experience.

6. Customer Support

If you have any questions about this Refund Policy or need assistance, please reach out to us at help.pimosa@gmail.com. We are here to help!